Warranty and Guarantee

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   Quality Water Treatment Inc carries the

                

SoftPro® Elite Water Softeners 

  • 10-year warranty on Control valve includes all parts except for ware parts such as the piston, spacers, and seals
  • 10 years on 10% crosslink resin
  • Lifetime warranty on the tanks
SoftPro® Premiere Pura Optimus Water Softeners:
  • 7-year warranty on Control valve includes all parts except for ware parts such as the piston, spacers, and seals
  • Lifetime warranty on the tanks

Fleck Water Softeners And Filters:

  • 5-year warranty on Control valve includes all parts except for ware parts such as the piston, spacers, and seals
  • No warranty on Resin
  • Ten-year warranty on the tanks

Our Guarantee

Quality Water Treatment Inc guarantees that your new water softener or filter system is built of quality material and workmanship. When properly installed and maintained, it will give years of trouble-free service. 

Quality Water Treatment Inc will repair or replace the failed control valve with refurbished valve for 10 years on Softpro Elite, 7 years on Pura and 5 years on Fleck valves provided the failure is due to a defect in material or workmanship and not the result of damage from any of the conditions described in the general conditions of this warranty. 

Fleck Commercial Water Softeners have a 5-year warranty on valve and tanks.

Quality Water Treatment Inc will replace valve parts and fiberglass mineral tank within the warranty period provided the failure is due to a defect in material or workmanship and not the result of damage from any of the conditions described in the general conditions of this warranty. 

 General Conditions

Damage to any part of this water Softener as a result of misuse, misapplication, neglect, alteration, accident, installation, or operation contrary to our printed instructions, or damage caused by any force of nature is not covered in this warranty. Softeners and Filters are commonly exposed to high levels of iron, manganese, sulfur, and sediment. Damage to pistons, seals, and or spacers within the control valve are not covered in this warranty due to harsh environments. We will repair or replace defective parts if our warranty department determines it to be defective under the terms of this warranty. Quality Water Treatment Inc assumes no responsibility for consequential damage, labor, or expense incurred as a result of a defect or failure and does not offer or pay for an on-site repair.